Privacy Policy

Privacy Policy for OSC – Operations Support Company

Effective Date: May 2026

At OSC – Operations Support Company, we are committed to protecting the privacy and security of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or communicate with us.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

Full name
Company name
Email address
Phone number
Business address
Project details and inquiries
Any information submitted through contact forms

Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Website usage data
Pages visited
Date and time of access

Marketing Information

We may collect information regarding:

Newsletter subscriptions
Marketing preferences
Responses to surveys and promotions
Communication history with our team

2. How We Use Your Information

OSC uses collected information to:

Respond to inquiries and service requests
Provide quotations and proposals
Deliver our services effectively
Improve website performance and user experience
Process business transactions
Send project updates and communications
Share marketing materials when permitted
Maintain security and prevent unauthorized access
Comply with legal and regulatory requirements

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience.

Cookies help us:

Remember user preferences
Analyze website traffic
Improve website functionality
Measure marketing effectiveness
Enhance security

Users may choose to disable cookies through their browser settings; however, certain website features may not function properly.

4. Information Sharing and Disclosure

OSC respects your privacy and does not sell, rent, or trade personal information.

We may share information only when necessary with:

Authorized employees and contractors
Service providers supporting our operations
Website hosting providers
Marketing and analytics partners
Government authorities when required by law
Legal advisors and auditors

All third parties are expected to maintain appropriate confidentiality and security measures.

5. Data Security

OSC implements reasonable administrative, technical, and physical safeguards to protect personal information against:

Unauthorized access
Loss or theft
Misuse
Alteration
Disclosure
Destruction

While we strive to protect all information, no online transmission or storage method can be guaranteed to be 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to:

Provide services
Fulfill contractual obligations
Meet legal requirements
Resolve disputes
Maintain business records

When information is no longer required, it is securely deleted or anonymized where appropriate.

7. Your Privacy Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Request corrections to inaccurate data
Request deletion of personal information
Restrict certain processing activities
Withdraw consent where applicable
Request information about how your data is used

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Websites

Our website may contain links to third-party websites for informational purposes.

OSC is not responsible for:

Privacy practices
Security measures
Content
Policies of external websites

We encourage users to review the privacy policies of any third-party sites they visit.

9. Marketing Communications

OSC may send service updates, newsletters, promotional materials, and company announcements.

You may opt out of marketing communications at any time by:

Following the unsubscribe instructions in emails
Contacting our team directly

Please note that service-related communications may still be necessary for active projects and contractual obligations.

10. Children's Privacy

OSC’s services are intended for businesses, organizations, and adults.

We do not knowingly collect personal information from children under the age required by applicable law. If such information is discovered, it will be removed promptly.

11. International Data Transfers

If personal information is transferred or processed outside Saudi Arabia, OSC will take reasonable steps to ensure that appropriate security and privacy protections remain in place.

12. Changes to This Privacy Policy

OSC reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page along with the updated effective date. Continued use of our website or services after updates constitutes acceptance of the revised policy.

13. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

OSC – Operations Support Company
Riyadh, Saudi Arabia

Email: info@osc.com.sa
Website: www.osc.com.sa
Phone: +966 53 752 9364

Your Privacy Matters

OSC – Operations Support Company is committed to maintaining transparency, protecting personal information, and ensuring the security of all data entrusted to us. We continuously review our privacy practices to provide a safe and secure experience for our clients, partners, and website visitors.